We hold health-adjacent personal information about people with disabilities. This page explains what we collect, where it lives, and what we never publish. Governed by PIPEDA.
Contact details; the documentation your regulated health professional provides confirming a disability-related need; information about your dog including veterinary records and microchip number; training logs; and the assessment record, which includes video.
We do not diagnose, and we do not assess disability. We do not ask for your diagnosis and you are not required to disclose it. What we need is the confirmation of need from your clinician and a description of the effects the dog will be trained to mitigate.
Anyone checking a credential number sees only: validity status, credential class, endorsements, issue and expiry dates, the assessor’s ID, the trained task names, and any limitations.
It returns no handler name, no dog name, no diagnosis, no address, and no health information. That is a design decision, not a setting — the register has no field for them.
Nobody, by default. We will disclose records to a carrier, insurer, regulator, or clinical partner only with your written consent, and always with health information redacted. We do not sell data, we do not run advertising trackers, and we do not share client lists.
Under PIPEDA you may request access to the personal information we hold about you, ask for corrections, and withdraw consent — though withdrawing consent for the assessment record means we can no longer maintain the credential. Write to privacy@sensorydogs.ca and we will respond within 30 days.
If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada.
Revoked credential numbers stay in the verification register permanently and return “REVOKED” with the date. They are never deleted, because a register you can quietly edit is not a register. The entry still contains no personal or health information.